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texte imprimé
"This resource is for anyone responsible for facilitating a training event with the aim of improving social and working relationships through communication skills. The fist activity in the volume is for the training of managers, supervisors and others in facilitation skills. Subsequent activities are grouped under four headings : beginnings and ...
texte imprimé
"The complete guide of people skills is divided into two parts. Part 1 gives an overview of the core skills, and offers a brief explanation of some self-development and communication theories. Part 2 shows ro apply these skills in different situations. It is arranged alphabetically by topic - from appraisals to teamwork. ...
